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How To Fix “Error: QuickBooks Is Unable To Send Your Email To Outlook”

Quickbooks – Error: QuickBooks struggles to send your email to Outlook

There can be several causes for failure, and the following comes from the Intuit support site with a great step-by-step process to adhere to

Error: QuickBooks Is Unable To Send Your Email To Outlook

Once you you will need to email a written report or transaction, you may see an error:

QuickBooks is unable to send your email to Outlook. Close any open Outlook windows and attempt again.

Why this really is happening

This error might be brought on by:

  • Your email preference being set incorrectly.
  • A damaged MAPI32.dll. file.

Related post:  https://accountinpro.blogspot.com/2020/09/how-to-fix-error-quickbooks-is-unable.html

How to correct it?

Intuit recommends several solutions because of this problem. The initial solution may solve your problem, or you may prefer to try all of them to solve the problem. For best results, perform the solutions when you look at the order shown.

Solution 1: Ensure that your email preference is defined correctly in QuickBooks

Note: if you are using Microsoft Outlook with Microsoft Exchange Server, open Outlook and login before checking the QuickBooks preference.

  • Choose Edit > Preferences > Send Forms.
  • Click on the My Preferences tab, set Send e-mail using towards the option that you would like to use and click OK.
  • Close QuickBooks and all other programs.
  • Restart Windows.
  • Restart QuickBooks.
  • Email the report or transaction.
  • If the error still occurs, try solution 2.

Note: If you use Microsoft Outlook with Microsoft Exchange Server, open Outlook and login before checking the QuickBooks preference.

Solution 2: make sure that your email preference is set correctly in web browser

  • Close QuickBooks.
  • Open Web Browser.
  • Click on Tools > Internet Options.
  • Go through the Programs tab.
  • Into the Programs tab, make sure the correct email program is selected given that default email program. For example, if you might be trying to send email using Outlook, make sure Outlook is selected. If you're attempting to send email using Outlook Express, be sure Outlook Express is chosen. Find the correct option, then click Apply and OK.
  • Close Web Browser.
  • Open QuickBooks.
  • Email the report or transaction.
  • In the event that error still occurs, try solution 3.

Solution 3: Toggle the email preference settings

  • Choose Edit > Preferences > Send Forms.
  • Click on the My Preferences tab, select QuickBooks E-mail, and then click OK.
  • Choose Edit > Preferences.
  • Select Outlook and click OK.
  • Email the report or transaction.
  • In the event that error still occurs, try solution 4.

Solution 4: (If you are using Windows 7 or Vista) Make sure QuickBooks is not running in Compatibility Mode

  • Close QuickBooks.
  • Right-click the QuickBooks icon in the desktop and select Properties.
  • Into the Properties window, click on the Compatibility tab.
  • In the Compatibility Mode section, be sure that the checkbox labeled “Run this program in compatibility mode for” is not checked.
  • Click OK.
  • Open QuickBooks and try to email the report or transaction.
  • In the event that error still occurs, try solution 5.

Solution 5: examine your MAPI32.dll by emailing a document from Microsoft Word

  • Restart your computer to shut and reopen Windows.
  • Open a blank document in Microsoft Word.
  • Choose File > Send > Email as PDF Attachment..
  • If the email opens without any errors, contact QuickBooks Technical Support for assistance.
  • If the error occurs when attaching the document, contact Microsoft support and help to resolve possible difficulties with Outlook or Office Suite as well as the MAPI settings.
  • Once the issue is resolved and email works from Microsoft Word, email the report or transaction from QuickBooks.

Note: Whenever you can email from Microsoft Word  you can’t email from QuickBooks, contact QuickBooks Technical Support for assistance.

  • In the event that error still occurs, try solution 6.

Solution 6: Repair MAPI32.dll

  • Close all open programs.
  • Click the Windows Start button and select Computer (in or windows 7, select My Computer).
  • Head to C > Windows > System32.
  • Double-click Fixmapi.exe and follow any onscreen instructions.
  • Reboot your pc after Fixmapi.exe finishes running.
  • If still not resolved do a clean install of quickbooks.

Solution 7: Repair M Office

For those who have Outlook installed, but aren’t given the choice to utilize it, perform a “Repair” of one's Microsoft Office installation and reboot your computer or laptop. This often resolves the problem – see the following for lots more help –

  • Repairing Office Installations – Office XP … – Office.com – Microsoft
  • Repairing Office Installations. Microsoft Office XP has got the same functionality introduced in Office 2000 for detecting and repairing missing or corrupt files in an …
  • Detect and Repair Applications In Microsoft Office 2007 – How-To …
  • Detect and Repair Applications In Microsoft Office 2007. What number of times perhaps you have had a Microsoft Office application crash or lock up your …
  • Microsoft correct it Solution Center: troubleshooting software issues

Automatically diagnose and repair common software problems in Windows, Internet … Office. Xbox. Windows Phone. IE. Web Browser. Microsoft Home Page …
Related post: https://accountingpro.blog.fc2.com/blog-entry-71.html

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